ResolvedThe cause of the slow response times has been found, and all services should have returned to normal operation now. This status will be updated shortly, as soon as we can confirm that problem has been resolved.
History
Product Availability
99.93%
Past Events
31 Jan 2014
No incidents reported.
30 Jan 2014
No incidents reported.
29 Jan 2014
No incidents reported.
28 Jan 2014
No incidents reported.
27 Jan 2014
No incidents reported.
26 Jan 2014
No incidents reported.
25 Jan 2014
No incidents reported.
24 Jan 2014
No incidents reported.
23 Jan 2014
No incidents reported.
22 Jan 2014
ResolvedThe issues have been resolved and all services are back to working property. The result of the outage was a total of 25 minutes of unexpected download, and we sincerely apologize for the inconvenience. In specific terms, the issue was started bug in a central cache mechanism, which in turn caused a central database server to be overloaded during that timespan.
ResolvedWe are currently experiencing longer than usual respond times on 23 Video services. We are investigating the issue and expect to have it resolved shortly.
21 Jan 2014
No incidents reported.
20 Jan 2014
No incidents reported.
19 Jan 2014
No incidents reported.
18 Jan 2014
No incidents reported.
17 Jan 2014
No incidents reported.
16 Jan 2014
No incidents reported.
15 Jan 2014
No incidents reported.
14 Jan 2014
No incidents reported.
13 Jan 2014
No incidents reported.
12 Jan 2014
No incidents reported.
11 Jan 2014
No incidents reported.
10 Jan 2014
No incidents reported.
9 Jan 2014
No incidents reported.
8 Jan 2014
No incidents reported.
7 Jan 2014
No incidents reported.
6 Jan 2014
No incidents reported.
5 Jan 2014
No incidents reported.
4 Jan 2014
No incidents reported.
3 Jan 2014
No incidents reported.
2 Jan 2014
No incidents reported.
1 Jan 2014
No incidents reported.
Availability is (seconds up + seconds unmonitored) ÷ all seconds in the Europe/Copenhagen calendar month; only measured downtime counts against it, Maintenance included.