Jun 17, 15:08 CEST
This incident has been resolved.
Jun 8, 16:30 CEST
Fastly has resolved the problem on their network, and we're seeing full service restored to TwentyThree. We will continue to monitor availability and performance through the next hours. As we know more about the root cause and the mitigation steps, we will update this page.
We sincerely apologize for any inconvenience caused by the outage and invite you to reach out to firstname.lastname@example.org
with any questions.
Jun 8, 13:02 CEST
The connection issues driven by the Fastly outage is continuing to affect the TwentyThree platform along with other significant internet product and media sites. If you're a planning webinars within the next hour, please reach out to our support team at email@example.com
who can assist.
Jun 8, 12:49 CEST
We are continuing to monitor this outage, with updated status also being available from Fastly through https://status.fastly.com
, including which regions are affected.
Jun 8, 12:13 CEST
We're currently seeing connectivity problems to the platform in some regions, including Scandinavia. The problem is caused by out outage from our global content delivery provider, Fastly, and we're looking at mitigation steps.
Jun 8, 12:01 CEST
We are continuing to investigate this issue.
Jun 8, 11:58 CEST
We are currently monitoring a network issue from our infrastructure provider for global video delivery. An incident is reported for their location in Copenhagen, Denmark, and we will update this thread with more information.
Jun 8, 11:54 CEST