ResolvedThis incident has been resolved.
MonitoringWe have identified the issue caused slow response times widely on the platform. The problem was narrowed down to distributed download traffic causing bandwidth congestion, and the download clients have subsequently been blocked. We will continue to monitor this issue and apologize for any inconvenience caused by the outage.
MonitoringA fix has been implemented and we are monitoring the results.
IdentifiedWe've seen an unexpected spike in automated traffic to the platform in the past 20 minutes, which is causing long response times on some TwentyThree services.
History
Product Availability
99.99%
Past Events
30 Nov 2020
No incidents reported.
29 Nov 2020
No incidents reported.
28 Nov 2020
No incidents reported.
27 Nov 2020
No incidents reported.
26 Nov 2020
No incidents reported.
25 Nov 2020
No incidents reported.
24 Nov 2020
23 Nov 2020
No incidents reported.
22 Nov 2020
No incidents reported.
21 Nov 2020
No incidents reported.
20 Nov 2020
No incidents reported.
19 Nov 2020
No incidents reported.
18 Nov 2020
No incidents reported.
17 Nov 2020
No incidents reported.
16 Nov 2020
No incidents reported.
15 Nov 2020
No incidents reported.
14 Nov 2020
No incidents reported.
13 Nov 2020
No incidents reported.
12 Nov 2020
No incidents reported.
11 Nov 2020
No incidents reported.
10 Nov 2020
No incidents reported.
9 Nov 2020
No incidents reported.
8 Nov 2020
No incidents reported.
7 Nov 2020
No incidents reported.
6 Nov 2020
Our infrastructure provider for webinars is experiencing issues
ResolvedThis incident has been resolved.
IdentifiedIn the past minutes we have seen an elevated error rate from our infrastructure provider for webinars, Twilio. We don't see this affecting live webinars for the moment, but we will continue to monitor and update this thread with more information.
5 Nov 2020
Our infrastructure provider for webinars is experiencing issues
ResolvedThis incident has been resolved.
MonitoringIn the past minutes we have seen an elevated error rate from our infrastructure provider for webinars, Twilio. We don't see this affecting live webinars for the moment, but we will continue to monitor and update this thread with more information.
4 Nov 2020
No incidents reported.
3 Nov 2020
No incidents reported.
2 Nov 2020
No incidents reported.
1 Nov 2020
No incidents reported.
Availability is (seconds up + seconds unmonitored) ÷ all seconds in the Europe/Copenhagen calendar month; only measured downtime counts against it, Maintenance included.