History

We're experiencing network issues on the platform which may affect access to TwentyThree

• ResolvedNetwork connectivity across the full platform has been fully restored after 7 minutes of downtime. We sincerely apologize for the inconvenience caused.

  26 Jun 2020, 15:26 CEST

• IdentifiedThe issue has been identified and a fix is being implemented.

  26 Jun 2020, 15:20 CEST

Degraded availability of webinars

• ResolvedThis incident has been resolved.

  15 Jun 2020, 07:12 CEST

• MonitoringA fix has been implemented and we are monitoring the results.

  15 Jun 2020, 07:07 CEST

• InvestigatingWe are currently investigating this issue.

  15 Jun 2020, 07:03 CEST

Degraded performance on the TwentyThree Platform

• ResolvedThis incident has been resolved.

  15 Jun 2020, 06:26 CEST

• MonitoringA fix has been implemented and we are monitoring the results.

  15 Jun 2020, 06:24 CEST

• InvestigatingWe are currently investigating this issue.

  15 Jun 2020, 06:21 CEST

Performance issues on Webinars

• ResolvedThis incident has been resolved.

  4 Jun 2020, 13:39 CEST

• MonitoringWe've identified and resolved the problem on the webinar problem. Some customer running webinar between 10am and 11am CEST may have seen problems related to playback and recording of the webinar. We sincerely apologize for any issues caused by the problem, and invite anyone to reach out to our support team with any questions.

  4 Jun 2020, 10:58 CEST

• InvestigatingWe are currently investigating an issue caused performance issues on the delivery of webinar. We will update this thread as we know more.

  4 Jun 2020, 10:26 CEST