Incident
Long reponse times
Affected: TwentyThree Platform, Webinars, Live streaming
ResolvedThis incident has been resolved.
MonitoringWe have identified the issue caused slow response times widely on the platform. The problem was narrowed down to distributed download traffic causing bandwidth congestion, and the download clients have subsequently been blocked. We will continue to monitor this issue and apologize for any inconvenience caused by the outage.
MonitoringA fix has been implemented and we are monitoring the results.
IdentifiedWe've seen an unexpected spike in automated traffic to the platform in the past 20 minutes, which is causing long response times on some TwentyThree services.