ResolvedOur monitoring shows no further errors within network and we have planned follow-up tests to ensure everything is stable in the long run.
MonitoringWe have identified and resolved the issues and are continuing to monitor the network.
InvestigatingWe are experiencing network issues causing some sites and services to be unavailable.
History
Product Availability
99.98%
Past Events
31 Oct 2016
No incidents reported.
30 Oct 2016
No incidents reported.
29 Oct 2016
No incidents reported.
28 Oct 2016
27 Oct 2016
No incidents reported.
26 Oct 2016
No incidents reported.
25 Oct 2016
No incidents reported.
24 Oct 2016
No incidents reported.
23 Oct 2016
No incidents reported.
22 Oct 2016
No incidents reported.
21 Oct 2016
No incidents reported.
20 Oct 2016
No incidents reported.
19 Oct 2016
No incidents reported.
18 Oct 2016
No incidents reported.
17 Oct 2016
No incidents reported.
16 Oct 2016
No incidents reported.
15 Oct 2016
No incidents reported.
14 Oct 2016
No incidents reported.
13 Oct 2016
Issues with secure (HTTPS) access to sites
ResolvedThe problem has been identified and rectified. Earlier today, a problem was detected where some SSL certificates were not being validated correctly under certain circumstances. The problem affected a subset of our customers covered by GlobalSign-issues certificates, and more information about the root cause can be found on GlobalSign's status page at https://www.globalsign.com/en/customer-revocation-error/. Even after the resolution, caching may still affect delivery. If you are experiencing any SSL/HTTPS connection issues on TwentyThree, please contact the support team standing by to help at support@twentythree.net.
IdentifiedA solution has been found and is being rolled out across all servers. An update will follow once we have confirmed that all issues have been fixed.
InvestigatingSome sites are currently experiencing errors blocking access to sites through HTTPS. Currently only Google Chrome and Internet Explorer seems to be affected (Firefox and Safari work as expected). We are investigating and will update as we know more.
12 Oct 2016
No incidents reported.
11 Oct 2016
No incidents reported.
10 Oct 2016
No incidents reported.
9 Oct 2016
No incidents reported.
8 Oct 2016
No incidents reported.
7 Oct 2016
No incidents reported.
6 Oct 2016
ResolvedAn error in our filesystem triggered a system-wide read-only mode. This caused a cascade of errors taking down multiple services across the platform. The error has been mitigated and no data has been lost. We are monitoring the systems to ensure everything is running smoothly going forward.
InvestigatingWe are experiencing server issues, causing the service to be unavailable for periods of time. We are investigating.
5 Oct 2016
No incidents reported.
4 Oct 2016
No incidents reported.
3 Oct 2016
No incidents reported.
2 Oct 2016
No incidents reported.
1 Oct 2016
No incidents reported.
Availability is (seconds up + seconds unmonitored) ÷ all seconds in the Europe/Copenhagen calendar month; only measured downtime counts against it, Maintenance included.