Incident
Network issues on the platform
Affected: TwentyThree Platform, Webinars, Live streaming
ResolvedThe root cause for the downtime earlier today with a network issue from one of your service providers. The incident caused the service to be unavailable on and off for a total duration of 25 minutes, and again we apologize for the inconvenience.
MonitoringAll services have recovered from the network outage. We are continuing to monitor status and will keep this thread updated.
IdentifiedWe are continuing to work on a fix for this issue.
IdentifiedWe've narrowed down the network problem to a the vendor for our core hosting location in Copenhagen, Denmark. We sincerely apologize for the problems that this is caused and are working actively to resolve.
InvestigatingWe're experiencing an network connectivity problem on our core hosting location and are actively investigating the problem