Incident
Degraded performance on the TwentyThree platform
ResolvedThis afternoon we made a change in our storage setup while preparing for a routine capacity expansion. In this process we changed the rules for where uploaded content is stored, and in doing so we inadvertently put excess stress on one part of the storage system. For that reason, we started seeing an overall drop in performance in the hours after the change. Within the past hour we have completed the planned storage expansion, and in doing so we have also balanced priorities to clear the bottleneck. Due to the change, some content has been delivered with significant delays, and the TwentyThree administration system has been sluggish at time. We apologize for any problems caused.
MonitoringWe're monitoring a potential performance issue on an internal storage system, causing some content to be delivered with significant delays.
InvestigatingWe are currently investigating this issue.