Incident
Video upload issues
ResolvedAll new uploads are now being processed correctly. If a previous upload is not present in your video backend within the next couple of minutes, please contact support (support@23company.com) and we will have it resolved in no time.
MonitoringA congestion issue caused all uploads to be delayed, but it has been resolved. We will keep this issue open while we monitor the continued performance of video uploads and processing.
InvestigatingWe are seeing a number of errors with video uploads across different sites. We are investigating and will provide an update once we have identified and mitigated the error.